"...For workers who are willing to hand their lives over to Entourage, the app looks like it will do a pretty good job of keeping things straight..."

Microsoft Office 2001:
Sweet Suite

by Joel Sparks
Special to Government Computer News

 
 

Word, Excel, PowerPoint and Entourage work well, alone and with others
Put simply, the new Microsoft Office suite for Macintosh is good. Numerous new functions, including some that do not yet exist for PC users, are well thought-out and don't make nuisances of themselves. Integration across all four applications is logical and powerful. And compatibility with previous versions, other applications and Windows versions is high.

Bloatwatch: Resource demands could be worse
Like most Microsoft products, basic install of Office is accomplished by simply dragging the folder to the hard drive. This takes up about 175M on disk, much more than Office 98. Install a few selections from the provided Value Pack (with Visual Basic for Applications, MS Query, and various fonts, templates and clip art), and disk usage easily exceeds 200M. But disk space is cheap these days. When it comes to RAM, the Office 2001 components are not significantly bigger than their admittedly hefty 98 counterparts. Word 2001 for example, asks for 10M of memory; Word 98 wanted 9M.

The CD also includes Internet Explorer 5, a GCN recommendation for the Macintosh (see GCN, May 22, 2000). If Explorer is installed, some functions are integrated with Office.

Three workers and a manager
Three of the applications included in Office 2001 are returning favorites: Word for word processing, Excel for spreadsheets and PowerPoint for presentations. But there's still no Access database application for the Mac, for reasons discussed in a previous article (see review of FileMaker Pro, GCN, April 24, 2000). The fourth application in Office is a new one called Entourage. Billed as a "Personal Information Manager," Entourage is a combination e-mail client, newsreader, calendar and task manager. It creates and tracks tasks and events that can link to documents created by the other three apps.

All four applications in Office 2001 share some common characteristics. They sport an attractive platinum appearance and extremely "Mac-like" interface. Menu palettes and buttons are numerous and their small icons are sometimes hard to interpret, but the Tool Tip that pops up for each button generally make its function clear. Likewise, Help balloons are available for nearly every function and most of them are concise and well written. Only a few fall into the trap of repeating a function's name instead of spelling out what it does. The full Help application is fairly useful as well, although it could use a glossary. For example, the user may wonder what the difference is between the terms "project" and "task" as used by Office. (A "project" is the process of creating a single document; a "task" is anything with a deadline tracked by Entourage).

Integrated apps have a lot in common
Word, Excel and PowerPoint, which create actual documents, share some new and improved features that don't apply to Entourage. First, it's important to note that file formats are exactly the same as for Office 98. For example, there is no Word 2001 format; Word 2001 saves files as Word 98 documents and opens them without conversion. Even though some new features won't show up, Word 98 opens these documents without conversion also. This alone is an improvement in compatibility over the typical upgrade, which inserts plenty of annoying conversion dialogues to prompt people to make the move to the latest and greatest. At the same time, not introducing a new format means continued ease of file exchange with Office 2000, the current Windows version.

Opening any of the four Office applications presents a menu of "projects", templates for a variety of common documents. (Only a few samples load with the basic install, but many more projects come in the Value Pack.) Most project files have limited content, such as the four different shopping lists. The experienced user will soon click the box marked "Do not show at startup".
Each Office application recognizes all Office documents and projects. Word and Excel can open each other's files. Otherwise Office simply opens the appropriate application.

Word, Excel and PowerPoint share new graphics and HTML abilities as well. When inserting a picture into a document, the user can import graphics in standard formats such as JPEG, or use some of the extensive clip-art libraries in the Value Pack. For those who want to make their own art, basic drawing tools are improved from previous Office versions. Better still, Office can now accept input directly from a scanner or digital camera. Workers who need to put photographs in their presentations should be pleased about that.

Once placed, the picture can be manipulated in a variety of ways using the pop-up Picture palette, with control of formatting, drop shadow, transparency, and a variety of Photoshop-like effects filters. In fact, Office is making a fair bid to eliminate the low-end user's desire for more powerful image software like Photoshop, since the user can now go from scanner to eliminating red-eye to stylizing brushstrokes without leaving the Office application.

Further evidence of the one-stop-shopping mindset is Office's ability to save documents as web pages. Word, Excel and PowerPoint all let the user paste in hyperlinks, automatically accessing not only from the Favorites list from Internet Explorer, but the History as well. Hyperlinks can be given pop-up screen tips, and can also open documents on the computer, even in other applications. Saving the Office document as a web page includes a number of good options, such as the expected screen size of the viewer's system and the maximum resolution for graphics. And Web Page Preview is built in; it launches Explorer. But the HTML formatting is surprisingly basic. For example, indents and outlining in Word are ignored, although there are at least three simple ways to replicate them in HTML. Experienced web authors won't be choosing Office to make their pages. They will want more control over numerous things, like where linked files are stored and the XML tags that Office automatically inserts. But again Office makes it easy for the beginning user to stay under the Office tent.

Word, Excel and PowerPoint have all moved commonly-used functions from the top toolbar to the floating Formatting Palette. This requires users to make a slight adjustment, but the new location offers corresponding advantages. Font formatting buttons, like Bold and indents, are at the user's fingertips, plus a few more commonly-accessed menus. Each additional menu in the Formatting Palette appears as a single collapsed line and is quickly opened and shut with the little hierarchy-triangle familiar to Mac OS users. The palette automatically adjusts to save maximum screen space. The Formatting Palette is also unobtrusively context-sensitive, adding collapsed menus appropriate to the task at hand. When the user draws a table, for example, the "Table Cells" menu quietly appears; when the user clicks back to typing in the body text, it goes away.
The contextual pop-up menu is another place to quickly find needed functions. Control-clicking brings up not just cut-and-paste commands, but menu items for formatting options, hyperlinking, and other items that the user is likely to want quickly.

One small but enjoyable improvement is the new way to draw tables. The user chooses Draw Table, then simply sketches out a box of the desired size. Drawing lines across and down splits the table into rows and columns with quick swipes of the mouse. Erase a line (shift-click) and the cells are merged. Drawing is fast, even fun, and the usual array of formatting options is then available.

Word will make writers happy
Office 2001 really shines in the thoughtful new version of Word. The Office-wide hyperlink, table drawing and address book functions are at their most powerful in Word. Many new functions are offered as well, while maintaining the comfortable look and feel of Word 98. The most common tools are accessible in the Formatting Palette, the contextual pop-up menu, or the slightly inscrutable buttons of the main toolbar. Others are harder to find, however. A total of 19 different specialized toolbars are available, including functions for word art, reviewing and versioning of shared documents, creating and importing databases, and changing the document background to a color or even a graphic. These toolbars are all tucked away under the View menu, to prevent excess screen clutter. Of course, the user can customize which toolbars appear.
Control-clicking on a word brings up the contextual pop-up menu with a list of synonyms and the word's dictionary definition. Unfortunately the dictionary window has no scrollbars, which is inconvenient given the length of some definitions, but the speed of access via the contextual menu is unarguably convenient.

A tiny but welcome improvement: Live word count is finally implemented, a very nice feature for professional writers and those who must follow strict guidelines in filing reports.

Excel: Improved and integrated
Excel 2001 looks and feels very much like previous versions, with its monotonous grid and its worksheets gathered into workbooks. There are a few changes, however, and they are mostly improvements. Cell borders are handled quickly with the new table-drawing mechanism discussed above. Like Word, Excel uses a floating Formatting Palette and a useful contextual pop-up menu.

Excel 2001 has good import capabilities, too. In some cases, such as FileMaker, Excel launches the other application to extract the data. Excel walks the user through the process smoothly, but if the original application is unavailable, it gets much more complicated.
Keyboard shortcuts have been standardized to be more like those in Word. This increased consistency is long overdue in making Office an integrated work environment, but for experienced Excel users, the new commands may take some getting used to. For example, Apple-I is now italics, not insert.

The List and Name functions are handy, especially when working with large spreadsheets. Using the List Wizard, the user can turn a block of data into a list with distinct header rows, like a table within the worksheet. Clicking on a header lets the user sort the whole list by that column, a great improvement over the previous inefficient sorting processes. Excel treats the list as a single object for layout purposes, preserving data relationships and formatting when it's moved or copied. The Name function lets the user ascribe a simple name to a complex calculation, which can then be called from elsewhere in the workbook. It's a programming-like option that advanced users will enjoy.

PowerPoint: Lots of options for making your point
The popular presentation software is nicely tied into the whole Office package. PowerPoint makes good use of the new, Photoshop-like image tools and access to scanners and cameras. In addition, PowerPoint lets the user import Word and Excel documents, plus contacts from the address book. The information comes through intact, but not attractively formatted. Making pretty slides out of Excel data will still take some work. For help, PowerPoint provides a number of predefined themes, each of which includes its own suggested color scheme for the fashion impaired. A wide assortment of animations and sound effects is available, although a few don't work well cross-platform, and the user can import multimedia files, including QuickTime movies. A finished slide presentation can also be saved as a QuickTime movie, complete with custom soundtrack and credits. The movie could then be distributed over the Internet, viewed on systems without PowerPoint, or left to run in a kiosk.

Entourage is ready to take charge
Entourage serves a number of functions, tying together tasks that use the other Office applications, managing the user's list of contacts, and keeping a calendar of events. It also promises easy synchronization with Palm hand-held assistants.

Entourage is fairly customizable, but if the user follows Microsoft's suggestions, Entourage will record name, address, phone number, e-mail address, etc. for the user and all the user's contacts. It's easy to import addresses, messages, and other settings from programs like Eudora, Outlook and recent versions of Netscape. This address book is then available from anywhere in Office. For example, in Word, it takes just a few quick mouse clicks to place a complete address block for someone in the contacts list. Double-click on the e-mail address, and Entourage launches, ready to send a message. (The user has the option of using a different e-mail program instead.)
Calendar events in Entourage also tie to the contacts. The user can define an event, such as a meeting, and then send an "invitation" to people in the address book. If the recipients are also using Entourage, they can drop the event information onto their own calendars, and the sender's Entourage keeps track of RSVPs.

The user can also create tasks, each of which has a deadline and scheduled reminders. Any Office document can become a task by choosing "Flag for Follow-up" in the appropriate Office application. Then a window of current reminders pops up each time an Office app is opened. The user can dismiss a reminder, which won't recur until the next time Office is launched, or use the cute "snooze" feature to send it away for a set period. The reminders could be more effective if Microsoft had provided a small background application to track tasks even when Office is closed. And double-clicking a document in the reminder dialog opens the deadline schedule, not the document that presumably needs working on.

Entourage goes further to organize the user's life. Contacts, events, and mail messages can be placed into a number of customizable categories, such as "Work" or "Family". When the user receives a message from someone categorized as "Friends", for example, the message itself can be automatically placed in the same category. This makes it easy to later sort out work e-mail messages from personal ones, for example. Plus, individual links can be created among documents, events and contacts.

At its most thorough, Entourage makes possible scenarios like this: The user sends several colleagues an invitation to a scheduled staff meeting. The meeting appears on the user's personal calendar and the calendars of the recipients. Periodic reminders pop up to prompt the user to work on the agenda. Replies from the colleagues create a list of who will attend. And when the message from the boss comes, with agenda suggestions, the user just double-clicks on the agenda document in the links window in Entourage, thus opening the agenda in Word for the necessary changes. For workers who are willing to hand their lives over to Entourage, the app looks like it will do a pretty good job of keeping things straight without too much of a learning curve.

A few caveats
All four applications are occasionally slow on our 266 MHz G3 test system. Opening and closing windows feels pokey, and there can be delays of up to 30 seconds when launching a new function for the first time -- even something as simple as making bullet points.
The annoying little animated Assistant is back. Max the dancing Macintosh pops up when Office judges that the user needs help, and then sticks around, using up processor time to do distracting back flips in the corner of the screen. There should at least be an option to have no anthropomorphic assistant at all and get help purely in the form of functional text.
Microsoft's built-in Find File offers detailed options like the pre-Sherlock Mac OS, but it is shockingly slow to search the hard drive, making it much easier to simply go to Finder for file searches. Oddly, Entourage does exactly that, sending the user to Sherlock when searching for attachments.

There are a number of known compatibility issues, as detailed in the five Read Me files that accompany Office 2001. Users of third-party enhancements to Navigation Services should note that Office's Open and Save dialogs caused numerous memory-related crashes until the Action Files utility was disabled for Office. Word is also incompatible with RamDoubler prior to version 9. E-mail messages imported from Eudora lose their attachments. Some advanced FileMaker fields don't import cleanly. As noted above, some fancy PowerPoint animations work poorly or not at all cross-platform, and HTML output from Office still doesn't match the abilities of a true web-authoring program.

The sheer number of functions can be confusing for users. Word alone has at least nine different cursors to be mastered. The four programs also sometimes overlap, and the Help information contains notes on things like how to decide whether to use Excel or Word when making tables.
Cutting-edge Mac users should note that Office 2001 is not "carbonized". In other words, the programs are not designed to take advantage of the upcoming OS X operating system, but must run in the Classic environment. Watch for more on OS X, next month in GCN.

Entourage asks for a fair amount of personal information. Documentation that comes with Office says that this information may be used for things like driving directions -- not an Office function. Given current concerns about privacy and the Internet, and Office's tight integration with Internet Explorer, we need to hear more from Microsoft about how the privacy of Office users will be protected.

Overall, though, the new Office is a welcome improvement for Mac users everywhere, and further evidence that Microsoft continues to take the Mac platform very seriously indeed.

 

Box Score: A
Microsoft Office 2001
Office application suite from Microsoft
Includes Word, Excel, PowerPoint and Entourage
Microsoft
Redmond, Washington
Tel. (800) 426-9400
http://www.microsoft.com/mac
Price: $426, or $255 upgrade
+ Many thoughtful improvements, some of which are still Mac-only
+ Highly compatible with past versions, Office 2000 for Windows, and other Mac programs
+ Very customizable
- Sometimes slow or confusing
Real-life requirements: MacOS 8.1 or greater, PowerPC processor running at 120 MHz or better, 48M RAM, 175M of free storage

 
   
 

 
Article ©2001 Post-Newsweek Tech Media Group, Inc. Reprinted with permission.
Photo © Microsoft. Reprinted with permission.
Published version available at http://www.gcn.com/gcnlab/reviews
Pages ©2004 by Joel Sparks. All rights reserved.

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